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Complaints

Everything you need to know about making a complaint at UWS, or help if you are the subject of a complaint.
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If you are not satisfied with a service provided by UWS, any of its departments or schools, or Your Union at UWS itself you can submit a complaint. You may also wish to complain about the behaviour of a student or member of staff, or you may even have had a complaint made about you.


What is a complaint?

A complaint is a way to show your dissatisfaction with a service, action or lack of action that either the University or Your Union at UWS or one of our service providers provide.

What can I complain about?

You can complain about anything in which you feel that you have not received the service that you would expect from the University or Your Union at UWS. 


About someone else's behaviour

Find out how to make a complaint about someone's behaviour at UWS. This can be a student or a staff member.

About the Students' Union

Here is how to make a complaint about the Students' Union.

About UWS

If you are not satisfied with a service provided by UWS, any of its departments or schools you can submit a complaint.

About your behaviour

Find out what to do if someone has made a complaint about your behaviour at UWS.